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Announcement of KAMENOI HOTEL KITSUREGAWA

[Important] Please be aware of suspicious emails and messages impersonating hotels or online travel booking sites (such as Booking.com).
2026/06/10
  • Notice from the hotel

[Important] Please be aware of suspicious emails and messages impersonating hotels or online travel booking sites (such as Booking.com).

Thank you very much for your continued patronage of KAMENOI HOTEL.   Currently, there have been reports of suspicious emails or messages disguised as hotels or booking sites sent to guests who booked accommodations through the online travel booking site "Booking.com."   These messages include...

New loyalty program launches on May 29, 2025
2025/05/29
  • Notice from the hotel

New loyalty program launches on May 29, 2025

A new loyalty programme has been created for the Hotel Group. KAMENOI HOTEL This is a new system that replaces the previous "KAMENOI HOTEL MEMBERS" that covered 40 facilities, and covers more than 170 facilities* in MYSTAYS HOTEL GROUP, greatly expanding the choice of travel.

New activity "Pickleball Court" opens!
2025/05/04
  • Notice from the hotel

New activity "Pickleball Court" opens!

Two of the tennis courts at KAMENOI HOTEL Kitsuregawa have been transformed into courts where you can enjoy a new activity: pickleball! It began in the United States in 1965, and is now a sport that has spread all over the world. Its popularity has grown rapidly, and it is said that there are currently 8.9 million players. …

[Important] Request regarding the use of mobile batteries
2025/10/10
  • Notice from the hotel

[Important] Request regarding the use of mobile batteries

Thank you very much for your continued patronage of KAMENOI HOTEL.   In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for your cooperation in the use of mobile batteries in Guest rooms as follows...