![[Official] KAMENOI HOTEL KITSUREGAWA](/kitsuregawa/common/img/logo/jpn_basic.svg){kind=logo}
![[Official] KAMENOI HOTEL KITSUREGAWA](/kitsuregawa/common/img/logo/jpn_basic.svg?2026){kind=logo}
Announcement of KAMENOI HOTEL KITSUREGAWA
![Update | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information](/kitsuregawa/common/img/dummy/dummy.png)
- Notice from the hotel
Update | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information
Thank you very much for always using KAMENOI HOTEL. We have recently discovered that your personal information may have been leaked externally through our reservation management system "Tzuzuzuzu." We deeply apologize for the great inconvenience and concern caused. At this time...
- Notice from the hotel
New loyalty program launches on May 29, 2025
A new loyalty programme has been created for the Hotel Group. KAMENOI HOTEL This is a new system that replaces the previous "KAMENOI HOTEL MEMBERS" that covered 40 facilities, and covers more than 170 facilities* in MYSTAYS HOTEL GROUP, greatly expanding the choice of travel.
- Notice from the hotel
New activity "Pickleball Court" opens!
Two of the tennis courts at KAMENOI HOTEL Kitsuregawa have been transformed into courts where you can enjoy a new activity: pickleball! It began in the United States in 1965, and is now a sport that has spread all over the world. Its popularity has grown rapidly, and it is said that there are currently 8.9 million players. …
- Notice from the hotel
[Important] Request regarding the use of mobile batteries
Thank you very much for your continued patronage of KAMENOI HOTEL. In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for your cooperation in the use of mobile batteries in Guest rooms as follows...