Safety measures to take in case of bear sightings

Thank you very much for your continued patronage of KAMENOI HOTEL.

In recent years, bear sightings have been reported all over the country.
We understand that some guests may feel uneasy, but our hotel takes safety measures on a daily basis to ensure that guests with children and elderly guests can enjoy their stay with peace of mind.

[Major initiatives being undertaken at the hotel]
・Regarding bear sightings in the area, we frequently check the latest information.
・We are in contact with the police station, fire department, and local organizations to prepare for any emergency.
・Garbage is kept in a place with a lid or door to prevent bears from getting close.
・Bear bells, flashlights, and bear spray are available at the front desk.
*Available equipment may vary depending on the facility.

In the unlikely event that a bear is spotted on the hotel grounds, we will promptly announce it over the hotel's intercom and work with the police and fire department to respond, so please follow the instructions of our staff.

[Request to customers]
・Please refrain from going out at night or after dusk as much as possible.
・Please cooperate by not leaving food or trash around the hotel.
If you have any concerns, please feel free to contact the front desk.

All of our staff will continue to work hard to ensure safety so that you can stay with us with peace of mind.