![[Official] KAMENOI HOTEL AOMORI MAKADO](/aomorimakado/common/img/logo/jpn_basic.svg){kind=logo}
FAQ
- About reservations
- About accommodation
- About Food
- About Hot springs and public baths
- About in-house facilities
- About surrounding sightseeing
- others
About reservations
- ●インターネットによるご予約
- ご利用日の6か月前の月の初日から、亀の井ホテルWebサイトでご希望のホテルへご予約いただけます。
- ●お電話等によるご予約
- ご利用日の6か月前の月の初日から、ご希望のホテルへお電話等によりご予約いただけます。
なお、月の初日のご予約に限り、受付時間を8時30分からとさせていただきます。
※お電話等：電話、郵便、ホテルのフロントにおける直接申込
(例) 11月10日のご宿泊予約の場合のご予約開始日は「5月1日」になります。
About accommodation
In addition, our hotel sets prices based on the age of the child, regardless of whether Food and bedding are included.
The child fare classification is as follows.
Child A: Elementary school student 70% of adult price Food and bedding included
Child B: 3 to 6 years old (preschoolers) 50% of adult price Food and bedding included
Child D: 0 to 2 years old Facility usage fee: 1,650 yen No Food or bedding (sleeping together)
*For children in Child D, please enjoy the buffet meal served by adults at the buffet venue and the adult food served at other restaurants.
ご予約のお取消しやご人数変更の場合は以下のキャンセル料金が発生いたします。
不泊：ご宿泊基本料金の100％
当日：ご宿泊基本料金の80％
3日前～1日前：ご宿泊基本料金の50％
10日前～4日前：ご宿泊基本料金の20％
旅行会社や各宿泊予約サイトからご予約の際は、規定のキャンセルポリシーに準じてキャンセル料金が発生いたします。
However, there are restrictions on Food times. In addition, if you will be arriving later than the declared time, please contact us.
Contact information Hotel representative: +81-175-64-3131
We look forward to your arrival safely.
When you go out, please use the setta sandals provided at the front entrance.
Please note that this may vary depending on the plan.
You can also leave your luggage with us before check-in and after check-out. Please ask the front staff.
KAMENOI HOTEL Aomori Makado To the front desk
〒039-3175 9 Yuzawa, Noheji-machi, Kamikita-gun, Aomori 039-3175 Japan
[Phone] +81-175-64-3131
[Email] kh-aomori-makado@iconia.co.jp
Please refrain from bringing them into the Food venue.
事前決済にて旅行代理店や宿泊予約サイト等でご予約された場合、原則として当該代理店等が領収書を発行するため、ホテルより請求書・領収書（インボイス）を発行することはできません。
日本国内の適格請求書・領収書（インボイス）に対応した領収書が必要な方は、アイコニア・ホスピタリティ公式サイトよりご予約いただきますようお願いいたします。
In order to comply with the invoice system, we will only issue one receipt per payment/transaction (account). We are unable to issue receipts that split the accommodation fee for one room per night or receipts that only show a portion of the accommodation fee.
Examples of when partial issuance is not possible
✕ Divide the transaction amount of 16,000 yen per room per night into 10,000 yen and 6,000 yen
✕ Only 10,000 yen of the transaction amount of 16,000 yen per room per night
✕ Multiple people staying in the same room and dividing the room between each guest
✕ Splitting a combined credit card payment for several rooms into individual room charges
✕ Split up package sales, such as breakfast-included plans, into ancillary sales and accommodation fees
Examples of partial issuance
*However, if you pay by credit card, etc., you will need to make separate payments for each amount of the split receipt (individual payments).
○ If the first night is 10,000 yen and the second night is 16,000 yen, separate receipts will be issued for each date.
○ If the first night is 10,000 yen and the second night is 16,000 yen, a single receipt will be issued with details for each date.
○ Separate receipts will be issued for incidental sales such as parking fees and accommodation fees.
About Food
Both dinner and breakfast menus include a list of the seven major allergens.
[9 Major Allergens] Wheat, eggs, milk, shrimp, crab, buckwheat, peanuts, walnuts, cashews (*Please note that allergen ingredients are handled in the same kitchen.)
We also have dedicated staff who can assist you with any questions you may have regarding food allergies or other dietary concerns, so please feel free to contact us.
Please ask the venue staff.
About Hot springs and public baths
Please bring towels and bath towels from your room.
About in-house facilities
Please note that Wi-Fi may be difficult to access in some parts of the building.
We will accept your request at the front desk.
Depending on the date, it may be crowded, so please make a reservation as soon as possible upon arrival.
*Advance reservations are not accepted.
business hours
19:00~24:00 (Reception until 20:00)
Fee
40 minutes: 3,850 yen/person
60 minutes: 6,600 yen/person
We also have wheelchairs available to rent for use within the facility. (Advance reservation required)
When using a public space with steps, our staff will do their best to help you move.
About surrounding sightseeing
- Asamushi Aquarium Approximately 25.6 km from our hotel, 30 minutes by car
- Osorezan Approximately 81km from our hotel, 1 hour and 40 minutes by car
- Nebuta Museum Wa Rasse Approximately 41km from our hotel, 1 hour by car
- Misawa Aviation Science Museum Approximately 46.8km from our hotel, 50 minutes by car
- Hakkoda Ropeway Sanroku Station Approximately 58.1km from our hotel, 1 hour and 15 minutes by car
- Towada Kohan Yasumiya Approximately 81km from our hotel, 1 hour and 45 minutes by car
We will guide you to the main golf courses in the area.
- Natsudomari Golf Links: 10-230 Higashitazawa, Hiranaimachi, Higashitsugaru-gun, Aomori Prefecture 31.8km from our hotel, 38 minutes by car
- Aomori Country Club 229 Obetsunai Kuzuno, Aomori City, Aomori Prefecture 40.6 km from the hotel, 1 hour by car
Other
Celebration cakes and bouquets are available upon special order.
【cake】
Size 5 (15cm) 5-6 people
Fresh cream 3,600 yen
Size 6 (18cm) 6 to 8 people
Fresh cream 4,600 yen
*Please contact us regarding the above sizes.
[Bouquet/flower arrangement]
We will prepare a bouquet or flower basket according to your desired price (from 3000 yen - tax excluded).
Please contact us if you have any requests regarding the type of flowers or message.
As for the timing of serving, it can be served with dessert at dinner, or
Please come to the front desk to pick it up.
If you wish, please contact us at least 3 days in advance.
At that time, please let us know the type of cake, number of candles, message plate contents, and timing of serving.
When taking videos or photos, please be careful not to cause a nuisance to other customers such as reflections. Please note that the hotel cannot be held responsible for any trouble or damage caused by posting videos etc. on various media.
Also, depending on the situation, we may ask you to cancel the shooting, or our staff may speak to you. So thank you in advance for your understanding.
In addition, prior consent from the hotel is required when photographing or conducting interviews for profit or commercial purposes.
Please contact the hotel.
We will guide you to the nearest convenience store.
- FamilyMart Nohejibashi store 10 minutes by car
We will guide you to the main hospitals in the area.
- Noheji General Hospital
Approximately 7km from our hotel, 15 minutes by car
Also, are there any financial institutions such as post offices nearby?
We apologize for the inconvenience, but there is no ATM in the building.
We will guide you to nearby ATMs.
(ATM: Aomori Bank, Michinoku Bank, Aeon Bank)
- Aomori Bank | Noheji Branch ATM
Weekdays, Saturdays, Sundays, and holidays 7:00-21:00 (approximately 6.1km from our hotel, 11 minutes by car) - Michinoku Bank | Noheji Chuo Branch ATM
Weekdays 7:00-21:00 / Weekends and holidays 8:00-19:00 (about 6.0km from our hotel, 11 minutes by car) - Aeon Bank | Max Valu Noheji Branch ATM
Weekdays Saturdays, Sundays, and holidays 7:00-22:00
(Approximately 4.7km from our hotel, 8 minutes by car)