FAQ
- About reservations
- About accommodation
- About Food
- About Hot springs and public baths
- About in-house facilities
- About surrounding sightseeing
- others
About reservations
- ●Reservation via the Internet
- You can make reservations at the hotel of your choice on the Kamenoi Hotel website from the first day of the month six months prior to your date of use.
- ●Reservations by telephone etc.
- You can make reservations by calling the hotel of your choice from the first day of the month six months prior to your date of use.
Please note that for reservations made on the first day of the month, reception hours will start at 8:30.
*Telephone, etc.: Apply by phone, mail, or directly at the hotel front desk.
(Example) If you make a reservation for accommodation on November 10th, the reservation start date will be May 1st.
About accommodation
In addition, our hotel sets prices based on the age of the child, regardless of whether Food and bedding are included.
The child fare classification is as follows.
Child A: Elementary school student 70% of adult price Food and bedding included
Child B: 3 to 6 years old (preschoolers) 50% of adult price Food and bedding included
Child D: 0 to 2 years old Facility usage fee: 1,650 yen No Food or bedding (extra bed)
*For children in Child D, please enjoy the buffet meal served by adults at the buffet venue and the adult food served at other restaurants.
No-show: 100% / On the day: 80% / The day before: 20%
*% is the ratio of the penalty fee to the basic accommodation charge.
Reservations made through travel agencies and other companies' accommodation reservation sites are subject to their respective cancellation policies.
However, there are restrictions on Food times. In addition, if you will be arriving later than the declared time, please contact us.
Contact information Hotel representative: +81-175-64-3131
We look forward to your arrival safely.
When you go out, please use the setta sandals provided at the front entrance.
Please note that this may vary depending on the plan.
You can also store your luggage before check-in and after check-out. Please ask the front staff.
To Kamenoi Hotel Aomori Makado front desk
9 Yuzawa, Noheji-machi, Kamikita-gun, Aomori 039-3175 Japan 039-3175
[Telephone] +81-175-64-3131
[Email] kamenoi-aomori-makado@mystays.com
Please refrain from bringing food into the Food venue.
If you make a reservation with advance payment through a travel agency or hotel reservation site, as a general rule, the agency will issue the receipt, and the hotel will not be able to issue an invoice.
If you require a receipt that corresponds to the Japanese certified invoices and receipts (invoices), please make your reservation through the official MYSTAYS website.
About Food
The seven major allergens are listed on the menu tags for both dinner and breakfast.
[7 Major Allergens] Wheat, eggs, milk, shrimp, crab, buckwheat, peanuts (*However, please note that allergen ingredients are handled in the same kitchen.)
We also have dedicated staff who will be happy to answer any questions you may have regarding food allergies or other food issues, so please feel free to contact us.
Please ask the venue staff.
About Hot springs and public baths
Please bring towels and bath towels from your room.
About in-house facilities
Please note that Wi-Fi may be difficult to access in some parts of the building.
We will accept your request at the front desk.
Depending on the date, it may be crowded, so please make a reservation as soon as possible upon arrival.
*Advance reservations are not accepted.
business hours
19:00~24:00 (Reception until 20:00)
Fee
40 minutes: 3,850 yen/person
60 minutes: 6,600 yen/person
We also have wheelchairs available to rent for use within the facility. (Advance reservation required)
When using a public space with steps, our staff will do their best to help you move.
About surrounding sightseeing
- Asamushi Aquarium Approximately 25.6 km from our hotel, 30 minutes by car
- Osorezan Approximately 81km from our hotel, 1 hour and 40 minutes by car
- Nebuta House Wa Rasse Approximately 41km from our hotel, 1 hour by car
- Misawa Aviation Science Museum Approximately 46.8km from our hotel, 50 minutes by car
- Hakkoda Ropeway Sanroku Station Approximately 58.1km from our hotel, 1 hour and 15 minutes by car
- Towada Lakeside Yasuya Approximately 81km from our hotel, 1 hour and 45 minutes by car
We will guide you to the main golf courses in the area.
- Natsumari Golf Links: Aomori 10-230 Higashitazawa, Hiranai-cho, Higashizugaru-gun, 31.8km from our hotel, 38 minutes by car
- Aomori Country Club 229 Obetsunai Kuzuno, Aomori City, Aomori Prefecture 40.6 km from the hotel, 1 hour by car
Other
Celebration cakes and bouquets are available upon special order.
【cake】
Size 5 (15cm) 5-6 people
Fresh cream 3,600 yen
Size 6 (18cm) 6 to 8 people
Fresh cream 4,600 yen
*Please contact us regarding the above sizes.
[Bouquet/flower arrangement]
We will prepare a bouquet or flower basket according to your desired price (3000 yen - tax excluded).
Please contact us if you have any requests regarding the type of flowers or message.
As for the timing of serving, it can be served with dessert at dinner, or
Please come to the front desk to pick it up and we will deliver it to you.
If you wish, please contact us at least 3 days in advance.
At that time, please let us know the type of cake, number of candles, message plate contents, and timing of serving.
When taking videos or photos, please be careful not to cause a nuisance to other customers such as reflections. Please note that the hotel cannot be held responsible for any trouble or damage caused by posting videos etc. on various media.
Also, depending on the situation, we may ask you to cancel the shooting, or our staff may ask you to do so. So thank you in advance for your understanding.
In addition, prior consent from the hotel is required when photographing or conducting interviews for commercial or commercial purposes.
Please contact the hotel.
We will guide you to the nearest convenience store.
- FamilyMart Nohejibashi store 10 minutes by car
We will guide you to the main hospitals in the area.
- Public Noheji Hospital
Approximately 7km from our hotel, 15 minutes by car
Also, are there any financial institutions such as post offices nearby?
We apologize for the inconvenience, but there is no ATM in the building.
We will guide you to nearby ATMs.
(ATM: Aomori Bank, Michinoku Bank, Aeon Bank)
- Aomori Bank | Noheji Branch ATM
Weekdays, Saturdays, Sundays, and holidays 7:00-21:00 (approximately 6.1km from our hotel, 11 minutes by car) - Michinoku Bank | Noheji Chuo Branch ATM
Weekdays 7:00-21:00 / Weekends and holidays 8:00-19:00 (about 6.0km from our hotel, 11 minutes by car) - Aeon Bank | Max Valu Noheji Branch ATM
Weekdays Saturdays, Sundays, and holidays 7:00-22:00
(Approximately 4.7km from our hotel, 8 minutes by car)