Lowest Price Guarantee

Reservations can be made through the KAMENOI HOTEL official website for the best deals.

KAMENOI HOTEL If you have made a reservation on the official website (hereinafter referred to as "this site") and then see a lower rate on another Internet reservation site, please apply in the following way. Once we are fact-checked, we will give you an additional 10% discount on the rates on other booking sites.

[Eligible for application] If you find a cheaper rate on another internet booking site within 3 hours of making a reservation on this site

[Application deadline] Within 24 hours of making a reservation on this site (However, this does not apply to stays on the day of your reservation.)

[Application conditions] The conditions must be the same as those on this website.* Reservations made through this website must not be cancelled.
*See Step 1 below for more information.

Apply in 3 steps

01

Please prepare the necessary documents when applying.

□ "Reservation number" for reservations made on this site
□Screenshots of the total amount including consumption tax and service charges found on other companies' websites

[Same conditions]

Same hotel
Same plan (benefits, amenities, additional services, etc.)
Comparison based on total amount calculated including consumption tax and service charge
Identical Guest rooms Type and Grade
Number of people using the same room (including adults, children, and infants)
Same accommodation date (arrival date, departure date)
Same check-in and check-out times
Same payment method (on-site payment, advance payment, etc.)
Cancellation conditions (prepayment, no cancellations, no changes, etc.)

[Prices not included in comparison]

Non-public fees for corporate contracts, employee benefits, specific organizations, etc.
Prices over which the hotel has no influence, such as package tour prices sold by travel agencies, etc.
Fees for online auctions, group purchases, etc.
Prices may vary depending on the exchange rate, such as foreign currency.
Travel agency-specific campaign rates (including points/coupon redemption, sponsored plans, etc.)
Rates that cannot be booked online, such as reservations only accepted by phone
Package rates including use of facilities other than accommodation and transportation

02

Please apply using the application form.

To the application form

[Notes]

Please send us a screenshot showing the name of the other company's website and the amount including consumption tax and service charges.
Please make sure to display the amount in yen and attach a screenshot when sending.
If you submit an application without entering and attaching the required information, we may not be able to respond to your application.

03

We will reply within one business day (excluding weekends, holidays, Golden Week, and the New Year holidays).

Rooms at the lowest "lowest price"
Would you like to make a reservation?