Announcement of KAMENOI HOTEL YANAGAWA

2026/10/05

• Notice from the hotel

更新｜【重要】お客様の個人情報漏洩の可能性に関するお詫びと注意喚起

Thank you very much for always using KAMENOI HOTEL. We have recently discovered that your personal information may have been leaked externally through our reservation management system "Tzuzuzuzu." We deeply apologize for the great inconvenience and concern caused. At this time...

2025/10/10

• Notice from the hotel

[Important] Request regarding the use of mobile batteries

Thank you very much for your continued patronage of KAMENOI HOTEL.   In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for your cooperation in the use of mobile batteries in Guest rooms as follows...

2026/01/26

• Notice from the hotel

[Every Tuesday, Lunchtime] Notice of suspension of day-use bathing

Thank you for your continued patronage of our hotel. We would like to inform you that day-use bathing will be suspended during the daytime. Starting Tuesday, May 23, 2023, daytime bathing will be suspended every Tuesday due to regular bathroom inspections. However, evening bathing will remain open as usual. We apologize for any inconvenience caused.