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Announcement of KAMENOI HOTEL SETOUCHI HIKARI

[Important] Request regarding the use of mobile batteries
2025/10/10
  • Notice from the hotel

[Important] Request regarding the use of mobile batteries

Thank you very much for your continued patronage of KAMENOI HOTEL.   In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for the following cooperation regarding the use of mobile batteries in the Guest rooms...

Second Report | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information
2026/10/15
  • Notice from the hotel

Second Report | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information

Thank you very much for always using KAMENOI HOTEL. We have confirmed that an unauthorized Access by a third party has occurred regarding the reservation management system "TEMAIRAZU," operated by Hassle-Free Co., Ltd. This case denies the possibility that some accommodation reservation information was viewed or obtained from external sources...