We are doing everything possible to ensure that customers with food allergies can enjoy their Food safely and securely.
We can provide allergy-friendly menus for some of our menus upon request.
Please contact each inn when making a reservation.
Notes on “allergy-friendly menu”
- Although it is possible to change the menu to one that does not use individual ingredients, it is difficult to remove ingredients contained in seasonings, and we may not be able to accommodate all requests.
- All the dishes served at Kamenoi Hotel are prepared in the same kitchen, so there is a possibility that trace amounts of allergy-causing substances may be mixed in during the cooking process. Please note that this response does not guarantee complete removal of allergy-causing substances.
- We do not support menus provided in buffet style.
- For customers who are concerned that we cannot guarantee the removal of allergy-causing substances, we may have no choice but to refuse to serve Food, with the customer's safety as our top priority.
- Please note that we cannot respond on the same day. Also, please refrain from requests based on likes and dislikes.
When using the service, please check the above information and make your final decision.
