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Information

Announcement from KAMENOI HOTEL BEPPU

Information about hotel parking lot
2022/09/26
  • Notice from the hotel

Information about hotel parking lot

Thank you for your continued patronage of KAMENOI HOTEL Beppu. We would like to provide information regarding the multi-story parking lot to guests staying at our hotel. Unfortunately, the multi-story parking lot (6 stories) to the west of the hotel does not have an elevator. Please have elderly companions and luggage drop off or unload them at the hotel entrance first, and then...

[Important] Request regarding the use of mobile batteries
2025/10/10
  • Notice from the hotel

[Important] Request regarding the use of mobile batteries

Thank you very much for your continued patronage of KAMENOI HOTEL.   In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for your cooperation in the use of mobile batteries in Guest rooms as follows...

All Guest rooms Notice of Smoking Cessation
2025/11/08
  • Notice from the hotel

All Guest rooms Notice of Smoking Cessation

Thank you very much for your continued patronage of KAMENOI HOTEL BEPPU. In order to provide a more comfortable and clean space for our guests, we have decided to make all Guest rooms smoke-free from Wednesday, July 22, Reiwa 8. The schedule may change depending on the progress of the construction. Change...

[Important] Notice of communication interruption due to Wi-Fi equipment maintenance in the building
2026/08/31
  • Notice from the hotel

[Important] Notice of communication interruption due to Wi-Fi equipment maintenance in the building

Thank you very much for your continued use of KAMENOI HOTEL Beppu. We will be carrying out renovation work on the in-building Wi-Fi facilities on the following dates. During the construction period, there will be periods when Wi-Fi service inside the facility will be temporarily unavailable. We sincerely apologize to our guests during their stay...

[Important] Notice and Request Regarding Water Leak Investigation and Repair Work in the Men's Public Bath (October 13th - October 31st)
2026/09/10
  • Notice from the hotel

[Important] Notice and Request Regarding Water Leak Investigation and Repair Work in the Men's Public Bath (October 13th - October 31st)

Thank you very much for your continued patronage of KAMENOI HOTEL Beppu. We have recently discovered a water leak in the men's large public bath, and to prevent secondary damage and ensure customer safety, we have urgently conducted an investigation and repair work on the following dates. During the construction period, we apologize for any inconvenience and inconvenience to our customers...

Information regarding the "Kyushu Recovery Support Discount" [Update]
2026/09/15
  • Notice from the hotel

Information regarding the "Kyushu Recovery Support Discount" [Update]

Thank you very much for your continued patronage of KAMENOI HOTEL Beppu. Regarding the "Kyushu Fukko Discount," which has received many inquiries, participation is currently finalized. Since other details are undecided, reservations are scheduled to be accepted after October 16. Therefore, at this time, hotel...

Update | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information
2026/10/05
  • Notice from the hotel

Update | [Important] Apology and Warning Regarding the Possible Leakage of Customer Personal Information

Thank you very much for always using KAMENOI HOTEL. We have recently discovered that your personal information may have been leaked externally through our reservation management system "Tzuzuzuzu." We deeply apologize for the great inconvenience and concern caused. At this time...