![[Official] KAMENOI HOTEL ASO PARK RESORT](/asoparkresort/common/img/logo/jpn_basic.svg){kind=logo}
![[Official] KAMENOI HOTEL ASO PARK RESORT](/asoparkresort/common/img/logo/jpn_basic.svg?2026){kind=logo}
Announcement of KAMENOI HOTEL ASO PARK RESORT
- Notice from the hotel
【お知らせ】阿蘇火山火口規制情報について
いつも亀の井ホテル阿蘇パークリゾートをご利用いただきありがとうございます。 阿蘇山の噴火警戒レベルが、レベル2（火口周辺規制）からレベル3（入山規制）に引き上げられましたが、 当ホテルは影響等なく営業いたしております。 詳しい情報につきましては、 https://www.aso-volcano.jp…
![[Notice] Regarding the operating status of our hotel following the 2026 Kumamoto Earthquake](https://kamenoi-hotels.com/wp/wp-content/uploads/2026/08/KH_AsoParkresort_Exterior_Day_01_MV-3-600x450.jpg)
- Notice from the hotel
[Notice] Regarding the operating status of our hotel following the 2026 Kumamoto Earthquake
Regarding the earthquake that occurred on Tuesday, July 28th: We understand that the earthquake that occurred on Tuesday, July 28th has caused concern to many of you. Our hotel suffered no damage to its facilities or equipment and is operating as usual. Please check the latest information regarding transportation and road conditions…
- Notice from the hotel
Notice of temporary suspension of day-use hot spring bathing services
Thank you for your continued patronage of KAMENOI HOTEL Aso Park Resort. Due to the expected high crowding during the following period, we regret to inform you that day-use bathing will be suspended. We sincerely apologize for the inconvenience and kindly ask for your understanding. …
- Notice from the hotel
[Important] Please be aware of suspicious emails and messages impersonating hotels or online travel booking sites (such as Booking.com).
Thank you very much for your continued patronage of KAMENOI HOTEL. Currently, there have been reports of suspicious emails or messages disguised as hotels or booking sites sent to guests who booked accommodations through the online travel booking site "Booking.com." These messages include...
![[Notice to hotel guests] Information regarding pool operating hours during the summer holiday period](https://kamenoi-hotels.com/wp/wp-content/uploads/2026/05/KH_AsoParkresort_Facility_IndoorPool_02-600x450.jpg)
- Notice from the hotel
[Notice to hotel guests] Information regarding pool operating hours during the summer holiday period
Thank you for staying at KAMENOI HOTEL Aso Park Resort. In order to reduce congestion in the pool facility during the summer vacation period, we will change the business hours as follows. We apologize for any inconvenience this may cause and appreciate your understanding. …
![[Notice to Visitors] Closure of Day-Use Pool During Summer Vacation](https://kamenoi-hotels.com/wp/wp-content/uploads/2026/05/e21bb1038f0b543619f6710928a01c47-600x450.jpg)
- Notice from the hotel
[Notice to Visitors] Closure of Day-Use Pool During Summer Vacation
Thank you for staying at KAMENOI HOTEL Aso Park Resort. As it is expected to be very crowded during the following summer vacation period, we will suspend the use of the pool on day trips. We apologize for any inconvenience this may cause and appreciate your understanding. …
![[Important Notice] Notice of closing date for scheduled maintenance of heated swimming pool](https://kamenoi-hotels.com/wp/wp-content/uploads/2026/03/KH_AsoParkresort_Facility_IndoorPool_02-600x450.jpg)
- Notice from the hotel
[Important Notice] Notice of closing date for scheduled maintenance of heated swimming pool
Notice of closures due to regular maintenance of heated pool Thank you for your continued patronage of our facility. We apologize for the inconvenience, but due to regular maintenance of the pool equipment, we will be closed on the following dates. [Closed on] Monday, March 16th and Tuesday, March 17th, 2026 Monday, May 11th and Tuesday, May 12th, 2026
- Notice from the hotel
East Wing: Notice of complete reopening on Saturday, April 11, 2026
The East Wing will reopen on Saturday, April 11th. All rooms are spacious with 42 square meters and Guest rooms are equipped with individual air conditioning. Guest rooms are available in three types. [East Wing Ninja Family Room] The most new outfit is now available in this renewal...
- Notice from the hotel
[Important] Request regarding the use of mobile batteries
Thank you very much for your continued patronage of KAMENOI HOTEL. In recent years, cases of heat, smoke, and fire caused by mobile batteries have been reported. In order to ensure that all customers can spend their time safely and securely, we ask for your cooperation in the use of mobile batteries in Guest rooms as follows...
- Notice from the hotel
Opened in February 2025! Kumamon Room♪
＼[February 2025] Kumamon Room Opens on the Top Floor of the South Wing♪／ A guest room filled with Kumamon characters is now available, where you can spend a fun day with Kumamon! Take the exclusive Kumamon elevator and...