Safety measures to take in case of bear sightings

Thank you very much for your continued patronage of KAMENOI HOTEL.

In recent years, bear sightings have been reported all over the country.
We understand that some customers may feel anxious, but we take safety measures on a daily basis to ensure that customers with children and elderly customers can enjoy their stay with peace of mind.

[Applicable hotels]

• KAMENOI HOTEL AOMORI MAKADO
• KAMENOI HOTEL AKITA YUZE
• KAMENOI HOTEL TAZAWAKO

[Major initiatives being undertaken at the hotel]

• We frequently check information about bear sightings in the area.
• We are in contact with the police station, fire department, and local organizations to prepare for any emergency.
• Garbage is kept in a place with a lid or door to keep bears out.
• Bear bells, flashlights and bear spray are available at the front desk.
  *Available equipment may vary depending on the facility.

In the unlikely event that a bear is spotted on the hotel grounds, we will promptly announce it over the hotel's intercom and work with the police and fire department to respond, so please follow the instructions of our staff.

[Request to customers]

• Please refrain from going out at night or after dusk as much as possible.
• Please help us by not leaving food or trash around the hotel.
• If you have any concerns, please feel free to contact the front desk.

All of our staff will continue to work hard to ensure safety so that you can stay with us with peace of mind.