Notice regarding telephone line malfunction

Thank you for your continued patronage of KAMENOI HOTEL KUSATSU YUBATAKE.

As of July 14, 2026, due to a malfunction in telephone line equipment, all Guest rooms of the internal phone line are unavailable.

If you require assistance during your stay, please contact us using the external phone number provided at check-in.

We sincerely apologize for the great inconvenience and trouble caused to our guests.

We are working hard to restore service as quickly as possible, and we kindly ask for your understanding and cooperation.

KAMENOI HOTEL KUSATSU YUBATAKE
manager