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Q&A
FAQ
- About accommodation
- About reservations
- About Food
- About Hot springs and public baths
- About in-house facilities
- About surrounding sightseeing
- others
About accommodation
Please tell me the check-in and check-out times.
Is late check-out possible?
Can I use credit card?
Is there a refrigerator?
Do you have non-smoking rooms?
Can I send my luggage to the inn before my stay?
Can I store my luggage before check-in?
Will invoices/receipts be issued for accommodations paid in advance?
Can I issue separate receipts?
About reservations
How many days in advance will the cancellation fee be charged?
About Food
Please tell me the times for dinner and breakfast.
I have a food allergy, can you accommodate me?
Can I bring in food and drinks?
About Hot springs and public baths
Can I use the bath before check-in and after check-out?
Is there a sauna?
Can I take a day trip bath?
I have a tattoo, can I use the public bath?
About in-house facilities
Can I use wireless LAN or Wi-Fi in my room?
Please tell me the opening hours of the store.
Are there vending machines in the building?
Do you have a banquet hall?
Do you have a mobile phone charger?
Is there a game corner?
Are underwear and sanitary products available at the store?
About surrounding sightseeing
How long does it take to get to Nachi Falls?
Is there a beach nearby?
Other
Do you have an air purifier/humidifier?
Is there a parking lot.
Where is the nearest station? Is there a shuttle service?
Is there a convenience store nearby?
Can I send luggage from the inn to my home?