[Important] Please be aware of suspicious emails and messages (phishing scams) that impersonate hotel websites or online travel booking sites.

Thank you very much for your continued patronage of KAMENOI HOTEL.

Currently, there have been reports of suspicious emails, short messages (SMS), and social media messages (such as WhatsApp) being sent to customers who have made reservations through the hotel's official website or online travel booking sites, impersonating the hotel or booking site.

These messages may contain fraudulent URLs that falsely claim to be reservation confirmations or payment procedures, prompting you to enter credit card information or personal details. Information entered on the redirected page could be obtained by third parties.

If you receive any suspicious emails or messages, please do not enter Access or personal information into the URL provided, and promptly delete them. Iconia Hospitality and its facilities will not send URLs to customers via email or messaging apps requesting such information.

We kindly ask that you exercise caution to ensure your safety while using our services.