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KAMENOI HOTEL KAMOGAWA

lodging

check-in
check-out
4月 27日
4月 28日
Number of guests
2
Guests
1 Room , 2 Guests
promo code
Accommodation Reservations
日本語
English
简体中文
繁體中文
한국어
Translated by AI
FAQ
Q&A

FAQ

About accommodation

When is the check-in and check-out times?
What time is the last check-in time?
Can I send my luggage in advance?
Can I bring my pet?
Can minors stay overnight?
How many nights can I reserve?
Is there a place to store valuables?
Is there a night curfew?
Will invoices/receipts be issued for accommodations paid in advance?
Can I issue separate receipts?

About reservations

How do I reserve a hotel room?
What can I use to pay for my stay?
Can I be on the waiting list?
What should I do if I want to change my reservation?
How many days in advance will the cancellation fee be charged?
Until when can I make a reservation? Can I make a same-day reservation?
Is there a shuttle service from the nearest station?

About the website

Email news is not displayed correctly (garbled characters)
When making a reservation for accommodation or registering as a member on the website, I cannot register even if I enter my email address.

About Food

Can you accommodate allergies?
Can I bring food into Food venue?
Can I make a reservation for breakfast on the day of check-in?
Can I have a meal in the room?
What are the restaurant opening hours?

About Hot springs and public baths

Are bath towels provided in the public bath?
I have a tattoo, can I use the public bath?
What kind of public bath is it?
What is the quality of Hot springs?
What are the hours for using the public bath at the hotel?
Do you have a private bath?
Is the bath in the room with an indoor bath Hot springs?
Is there a change of gender in the public bath?
Is there a sauna in the public bath?
Is there an open-air bath?

About in-house facilities

What kind of amenities are provided?
Can I use the internet?
Do you have regular medicines ready?
Is there a store?
Is the entire building non-smoking?
Is there a coin laundry?
Can I have a massage?
Can I reserve the spa in advance?
Can 2 people use the spa?
Are there any entertainment facilities?
Is there a parking lot?
Do you have a coffee room?
Are there charging facilities for electric cars?
Are there parking spaces for people with disabilities?

Regarding use by children

Do you rent yukata and bedding for children?
Can I bring my child's baby food?
Do you have rental goods for children?

Regarding barrier-free accommodation

Is it barrier-free?
Can I borrow your wheelchair?
Are there toilets that are wheelchair accessible?
Do you have elevators?

About surrounding sightseeing

Are there any tourist spots nearby?
Are there any golf courses nearby?
Are there any convenience stores nearby?
Are there any hospitals nearby?
Is there an ATM in the building?
Also, are there any financial institutions such as post offices nearby?

About day use

Can I use it for a day trip?

Other

What about inquiries about lost items?
Could you arrange a taxi for me?
Can I send my luggage from the hotel?
Can I exchange foreign currency?
Could you arrange a rental car for me?
Can I borrow a mobile charger?
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