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Q&A
FAQ
- About reservations
- About accommodation
- About Food
- About Hot springs and public baths
- About in-house facilities
- Regarding use by children
About reservations
How do I reserve accommodation at Kamenoi Hotel?
How many days in advance will the cancellation fee be charged?
About accommodation
When is the check-in and check-out times?
What time is the last check-in time?
Can I send my luggage in advance?
Will invoices/receipts be issued for accommodations paid in advance?
Can I issue separate receipts?
About Food
Can you accommodate allergies?
Can I have a meal in the room?
About Hot springs and public baths
Are bath towels provided in the public bath?
I have a tattoo, can I use the public bath?
About in-house facilities
Can I use the internet?
Is the entire building non-smoking?
Regarding use by children
Do you have yukatas available for rent for children?
Can I bring my child's baby food?
Do you have Food for children?
Do you have rental goods for children?